Your safety and peace of mind is our top priority. That’s why we offer a complete equipment warranty on professionally installed equipment. If a piece of equipment isn’t working, we’ll replace it at no cost to you. No hassle; just service the way you expect. For our DIY installation customers, Velocity Smart Security will repair or replace any product or part that is found to be defective within 120 days of receipt. Certain restrictions and /or promotions may apply. Please ask your sales consultant for details.